Sound Scout Privacy Policy

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Effective Date: 1/15/2024

Sound Scout LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information, particularly concerning users under 18 years old, in compliance with applicable federal and state laws.

If you have any questions, please contact us at privacy@soundscoutapp.com.

 

1. Information We Collect

We collect personal information to provide and enhance our services.

a. From Users (Aged 18 and Below with Parental/Guardian Consent)

• Personal Information: Name, email address, phone number, school affiliation, grade level, and other profile details.

• Content: Performance videos, practice logs, and musical achievements.

• Account Credentials: Username and password.

 

b. Automatically Collected Information

• Device Information: IP address, browser type, operating system.

• Usage Data: Pages visited, links clicked, features accessed.

 

c. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, remember your preferences, and improve site performance. You may disable cookies in your browser settings, but this may affect certain features on our website.

2. Age Verification and Parental Consent

a. Age Requirement

Users must be 18 years or older or receive verified parental/guardian consent to create an account on Sound Scout.

b. Parental/Guardian Consent for Minors Under 18

For users under 18, we require parental or guardian consent before collecting personal information. Consent may be verified through:

• Email confirmation from the parent/guardian.

• Signed consent forms uploaded or sent electronically.

c. Opt-Out of Data Sharing

All users, including minors with parental consent, may choose to opt out of sharing their contact information when creating their account.

d. False Information

If we become aware that a minor under 18 has created an account without proper consent, we will promptly delete their account and associated data. If you believe this has occurred, please contact us at privacy@soundscoutapp.com.

3. How We Use Your Information

We use the collected information to:

• Provide and improve the Sound Scout platform.

• Connect users with college music programs.

• Personalize user experiences and recommend content.

• Communicate with users regarding updates and support.

• Ensure compliance with legal obligations.

4. Sharing of Information

We do not sell or disclose personal information except as necessary to provide our services.

We may share your information with:

• Service Providers: Third-party vendors who perform essential services on our behalf (e.g., hosting, payment processing).

• Affiliated Partners: Approved colleges and university personnel directly involved in providing or improving Sound Scout’s services.

• Legal Compliance: To comply with legal obligations, such as subpoenas, or to protect our legal rights.

Users may opt out of sharing certain personal information, such as contact details, during account creation or by contacting us.

We do not sell, rent, or share personal data for marketing purposes.

 

5. Data Security

We prioritize the security of your information and use industry-standard measures, such as encryption, to protect your data. While no system is entirely foolproof, we strive to protect your data from unauthorized access, misuse, or disclosure.

6. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this Privacy Policy. When no longer needed, data is securely deleted or anonymized in compliance with legal requirements.

7. Your Rights and Choices

a. Access and Update

You have the right to access and correct any personal information we hold about you. You may update your account information using the dashboard or by contacting us at privacy@soundscoutapp.com.

b. Right to Deletion

You may request the deletion of your personal information at any time, subject to legal requirements.

c. Data Portability

We can provide your data in a machine-readable format if requested.

d. Opt-Out

All users can opt out of sharing personal information during account creation or by contacting us. You may also opt out of promotional emails by clicking “unsubscribe” in our emails. Note that we may still send you transactional or service-related emails.

8. State-Specific Privacy Rights

Certain states have enacted laws providing additional privacy rights for individuals:

• California: Under the California Consumer Privacy Act (CCPA), individuals have the right to request deletion of their personal information and opt out of its sale.

• Utah, Louisiana, and Texas: Require parental consent for users under 18 to create accounts on certain platforms.

 

If you are a resident of these states, you may have additional rights. Please contact us at privacy@soundscoutapp.com to exercise these rights.

9. International Data Transfers

Your information may be transferred and stored outside your home country, including the United States, where data protection laws may differ. Sound Scout complies with legal requirements for cross-border data transfers to protect your privacy.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Please review it regularly to stay informed of any changes.

11. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising under this Privacy Policy will be resolved exclusively in the state or federal courts located in Volusia County, Florida.

12. Contacting Us

If you have any questions or concerns regarding this Privacy Policy, please contact our Data Protection Officer at:

Email: privacy@soundscoutapp.com